Privacy policy.

Categories of Personal Information

ABCELLERA will not collect any personally identifiable information about you, including your name, address or email address, unless you provide it to us voluntarily or as may otherwise be described in this Policy and our cookie banner. If you do not want your personally identifiable information collected, please do not submit it to us.

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Information You Give Us

We collect information you provide to our Website, including name, email address, and other provided identification.

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Information We Collect Automatically Using Technology

We use automated technology to collect information, such as your browsing activity on our Website and your IP address.

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Information from Third Party Sources

If you provide your personal information to third parties that interact with ABCELLERA, we may receive that personal information from those third parties in the course of our business.

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How we collect Personal Information

We may collect personal information from you via your interaction with the Website and through your use of our services and product offerings. Sometimes, we may ask for your explicit consent to collect personal information. At other times, your use of the Website comprises your consent to collect personal information using the methods outlined in this Policy.

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Purposes for collecting Personal Information

We may collect your personal information to provide, or improve upon, business services offered to you and to other consumers. We, or third party companies acting on behalf of ABCELLERA, may also collect IP addresses for the purposes of systems administration, auditing the use of our Website, and improving our products and services. We do not link a user’s IP address to personally identifiable information of that user; each user’s session may be logged but the user remains anonymous to us. If ABCELLERA desires to use your personal information in a manner not identified to you at the time of its collection or that is not required by law, we will ask for your updated consent.

When you do provide us with personally identifiable information, we may use that information in the following ways and in accordance with the terms of this Policy unless stated otherwise:

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• We may store and process it to better understand your needs and how we can improve our products and services;
• We may use it to personalize services and make recommendations; and/or
• We may use it to contact, advertise and market to you.

We may retain your personal information for as long as necessary to fulfill these purposes, unless the law or an exceptional situation requires us to keep it longer.

We use cookies to help us improve the overall performance of the Website as well as your user experience. Our cookies fall within one of the six following categories:

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1. Necessary (Always Active)
   Necessary cookies are required to enable the basic features of the Website, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
2. Functional
   Functional cookies help perform certain functionalities like sharing the content of the Website on social media platforms, collecting feedback, and other third-party features.
3. Analytics
   Analytical cookies are used to understand how you may interact with the Website. These cookies help provide information on metrics such as the number of visitors and source of internet traffic.
4. Performance
   Performance cookies are used to understand and analyze the key performance indexes of the Website, which help us deliver a better user experience to you.
5. Advertisement
   Advertisement cookies may provide you with customized advertisements based on the pages you visited previously, and may analyze the effectiveness of advertisement campaigns.
6. Uncategorised
   Other uncategorized cookies include cookies that have not yet been classified into one of the preceding five categories.

You may change the settings on your web browser to clear or disable non-necessary cookies. If you decide not to accept non-necessary cookies, you may not be able to take full advantage of all features of our Website.

You have the right to access and rectify your personal information that ABCELLERA may have collected and stored. To request such action, please send an inquiry to privacy@abcellera.com. You may also request the deletion of outdated information or provide written comments regarding the same.

If you provide your consent for ABCELLERA to collect and store your personal information, you may withdraw that consent later. To withdraw consent, please send a message to privacy@abcellera.com. Depending on the type of personal information, we may no longer be able to offer a service to you that depends on that information. If ABCELLERA’s retention and processing of your personal information is required by law or regulation or to comply with our contractual or legal obligations, you may not be able to withdraw your consent for us to store the particular personal information involved.

Our Website is intended for use by professionals and is not intended for children’s use. If we learn that personal information from any person younger than 18 has been collected, we will delete that child’s personal information from our database(s).

We may provide links to other websites as a convenience for you. Please exercise caution when visiting any linked websites.

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When you visit or make purchases through linked websites or other social media sites, you may be asked to provide personal information, including your name, address, email address, phone number, and/or debit or credit card information. In such cases, if you choose to provide information to them, ABCELLERA has no control over their use of your information. ABCELLERA does not accept responsibility or liability for their information collection, use, disclosure, or the security of your personal information.

Any information that we collect from you is stored on secured server(s). Our server(s) may be located in Canada or elsewhere throughout the world. If you are a Québec resident, your personal information may be communicated to and stored in a location outside of Québec. If we disclose your personal information outside of Québec, we will protect your information with adequate contractual measures.

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Only ABCELLERA personnel who need to process your personal information to perform their company duties will access it. Our employees will follow appropriate data handling and protection procedures throughout the processing cycle of your personal information, from collection to destruction. Some of the measures we have implemented to protect your personal information against loss, theft, and unauthorized access and disclosure include:
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• Physical measures, including locked premises and controlled physical storage locations;
• Technological measures, including firewalls and IT security systems; and
• Organizational measures, including data security practices and procedures.

No data security system is perfect or fully guaranteed. If you believe your interaction with us is no longer secure or has been compromised by an outside party, please contact privacy@abcellera.com.